We recognise that privacy of personal information is important to our customers. Personal information for our businss purposes is to be minimal, private, correct, safe and largely in the control of the individual. Except where otherwise legally appropriate we will treat your personal information as private. It is important for us that customers with whom we do business have confidence that we handle all information responsibly.
Why we need to ask for personal information We are principally a retailer who take great pride in servicing our customers. In order to retail on-line we will need to collect information from you so that at a minimum we can send you your package. When you purchase from us you will be asked to supply personal information such as:-
* your name, address and contact details.
* your email address.
* credit card details.
This information is your personal information and K Sera Creations will not disclose or sell this information to any other organisation under any circumstances.
We will only ask for and use personal information we reasonably need to conduct our business with you. Please note that you are still able to visit our website without disclosing any personal information to us - it is only when you choose to place an order that we will ask for your personal details.
Your personal information is used when processing your orders and sending your order to your preferred delivery address, and for no other purpose.
Links to external sites
We may provide access to external websites through links provided on our websites. Be aware that when you access a website other than ours, we are not responsible for the privacy practices of that site. We advise that users read the privacy policies of external sites before submitting personal information.
Data quality and security
K Sera Creations takes all reasonable steps to ensure that all personal information we collect and use is accurate and complete and used through a secure environment.
Keeping your credit card data safe
When you buy from us you will need to use your credit card and when you supply us with your credit card information it is passed to our payment gateway provider, eWay Pty Ltd, via a secure SSL connection. This encryption process ensures that the information you give us is protected against unauthorised access. Your credit card details are not stored on our servers, and must be entered by you each time you return to the site to make an order. If you choose to create an account on this website, we will store information you provide other than credit card details (username, encrypted password, contact details).